Ogden Publications, Inc. Privacy Policy
Ogden Publications, Inc. (collectively referred to in this Privacy Statement as
"we," "us," or "Ogden Publications, Inc.") recognize the importance of
protecting the privacy of all information provided by users of our websites,
subscribers to our magazines, registrants for our events, recipients of our
e-mail newsletters and all of our customers. We created this policy with a
fundamental respect for our users’ right to privacy and to guide our
relationships with our users. This privacy statement discloses the privacy
practices for all products and services owned by Ogden Publications, Inc. A
current list of our publications, websites, and products can be found at
http://www.ogdenpubs.com/.
INFORMATION COLLECTION AND USE
Ogden Publications, Inc. collects information from our website users, magazine
subscribers and customers. In this section of our privacy policy, we will
describe the type of information we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When using some of our websites and signing up for certain selected services
(such as ordering products), users must first register. During registration,
users are required to give their contact information (such as name, e-mail
address, mailing address and Zip code). We also may wish to collect demographic
information (such as hobbies, purchasing habits, and areas of interest). For
internal purposes, we use this information to communicate with users and
provide requested services, and, for our website visitors, to provide a more
personalized experience on our sites. We use aggregate demographic information
about our audience to improve our service, for marketing purposes and/or
industry reporting purposes.
Many of our products and services are free to subscribers who meet certain
demographic criteria. Examples include product discounts and promotion codes.
Independent auditors may need to certify the eligibility of these subscribers.
In order to do that, we may collect unique identifiers (such as mother’s maiden
name) that we disclose to the auditors strictly for industry reporting and
audit verification purposes.
For our services that require payment (such as certain events, products and
subscriptions), we also collect credit card information (such as account name,
number, expiration date, and verification code), which is used for billing
purposes only, and is not otherwise shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use contact
information in the registration and ordering process described above.
Recipients of our newsletters can unsubscribe using the instructions listed at
the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite users to provide information via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether to disclose requested contact
information (such as name and mailing address) and demographic information
(such as Zip code or hobby). In addition to other uses set forth in this
policy, contact information collected in connection with surveys and contests
is used to notify the winners and award prizes, and to monitor or improve the
use and satisfaction of the site.
Interactive Features
At some of our sites, we offer interactive and community features such as
discussion boards. Note that all personal information sent or posted via such
features becomes public information for which we are not responsible.
E-mail This Article
If users elect to use our referral service for informing a friend about our
articles, sites and services, we may ask them for the friend's name and e-mail
address. Ogden Publications, Inc. will store and use this information to send
the friend an invitation. This information may also be used to provide
information about our company and related products and services. The friend may
contact us as specified in the subsequent message to request that no further
communications be sent.
Communications with Us
We have features where users can submit information to us (such as our
comment/feedback forms). Letters to the editor and similar submissions may be
made public. Requests for service, support or information may be forwarded as
needed to best respond to a specific request. We may retain e-mails and other
information sent to us for our internal administrative purposes, and to help us
to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain important
information about our sites and services. For example, we may send new members
a welcome message, confirmations on purchases or verification of password and
username for our password-protected sites. We may also communicate with a user
to provide requested services and for account-related issues via e-mail, phone
or regular mail.
We offer our users the option to receive information about our company and
related products, services and special deals. Users can choose not to receive
these communications, as set forth in our Permission section below.
Automatic Data Collection
Our websites have features that automatically collect information from users, to
deliver content specific to users' interests and to honor their preferences.
This information assists us in creating sites that will serve the needs of our
users.
We use "cookies," a piece of data stored on the user's hard drive containing
information about the user. Cookies benefit the user by requiring login only
once, thereby saving time while on our site. If users reject the cookies, they
may be limited in the use of some areas of our site. For example, the user may
not be able to participate in sweepstakes, contests or drawings. Additionally,
we may note some of the pages the user visits on our site through the use of
pixel tags (also called clear gifs). The use of cookies and pixels enable us to
track and target the interests of our users to enhance the experience on our
sites.
Some of our business affiliates use cookies on our sites in ads or promotions.
However, we have no access to or control over these business affiliates'
cookies; we urge users to read their privacy policies for information.
For our internal purposes, we gather date, time, browser type, navigation
history and IP address of all visitors to our site. This information does not
contain anything that can identify users personally. We use this information
for our internal security audit log, trend analysis and system administration,
and to gather broad demographic information about our user base for aggregate
use.
We may combine demographic information supplied by a subscriber at registration
with site usage data to provide general profiles, in an aggregate
non-personally identifiable form, about our users and their preferences in the
content of the site and advertising. We may share this composite information
with our advertisers and business affiliates to help them better understand our
services.
WITH WHOM YOUR INFORMATION IS SHARED
When we have co-branded, customized, private label, powered by or sponsored
products and services, or when we join with other parties to provide specific
services, we may share (provide and receive) personal information with them. We
do not share credit card information with such third parties.
On occasion, we may provide targeted lists of names and offline and online
contact information for marketing purposes to third parties, subject to our
Permission policies. We give users the option of not having their name or
contact information disclosed to third parties, as set forth in the Permission
section.
Other than as set forth above, we do not share personally identifiable
information with other companies, apart from those acting as our agents in
providing our product(s)/service(s), and which agree to use it only for that
purpose and to keep the information secure and confidential. Also, our parent,
subsidiary and affiliate companies, entities into which our company may be
merged, or entities to which any of our assets, products, sites or operations
may be transferred, will be able to use personal information. We will also
disclose information we maintain when required to do so by law, for example, in
response to a court order or a subpoena or other legal obligation, in response
to a law enforcement agency's request, or in special cases when we have reason
to believe that disclosing this information is necessary to identify, contact
or bring legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) our rights or
property. Users should also be aware that courts of equity, such as U.S.
Bankruptcy Courts, might have the authority under certain circumstances to
permit personal information to be shared or transferred to third parties
without permission.
We may share aggregate information, which is not personally identifiable, with
others. This information may include usage and demographic data, but it will
not include personal information.
CORRECTING/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as Zip code), or
if a user no longer desires our product(s)/service(s), we provide a way to
correct or update that user's personal data. The user should contact Ogden’s
Customer Care Department for
the applicable product or service.
PERMISSION
Our users are given the opportunity to choose whether to receive information not
directly related to the registered services from our affiliates and us. Users
also have the opportunity to choose whether to have personal information shared
with third parties for marketing purposes. Instructions for how to exercise
this choice are contained in e-mails sent by us, on our websites and in each of
our publications. Please note that we will endeavor to implement requests
within a reasonable time, although for a time users may continue to receive
mailings, etc., transmitted based on information released prior to the
implementation of the request. Users will continue to receive information
directly related to their registered services, so they always are kept
informed.
SECURITY
We use reasonable precautions to protect our users' personal information and to
store it securely. Sensitive information that is transmitted to us online (such
as a credit card number) is 128-bit encrypted and is transmitted to us
securely. In addition, access to all of our users' information, not just the
sensitive information mentioned above, is restricted. Only employees who need
the information (for example, a billing clerk or a customer service
representative) to perform a specific job are granted access to personally
identifiable information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
PURCHASING RESTRICTIONS
Ogden Publications, Inc. does not sell products for purchase by children. If you
are under 18, you may use our website only with the involvement of a parent or
guardian.
SAFE SHOPPING GUARANTEE
Under the Fair Credit Billing Act, a credit card issuer cannot make you liable
for charges in excess of $50.00 that result from the unauthorized use of your
credit card. There are similar federal laws that relate to debit cards.
Exceptions do apply, and you will have to comply with rules of your credit card
or debit card issuer, so please contact your card issuer for further details.
If through no fault of your own, a credit card or debit card issuer assesses you
a fee because of the unauthorized use of your credit card or debit card on our
site, Ogden Publications, Inc. will reimburse you for such amount up to $50.00.
Please contact our
Customer Care Department for
details.
LINKS
Our websites contain links to other sites. Ogden Publications, Inc. is not
responsible for the privacy practices or content of such other sites. We
encourage our users to be aware when they leave our site and to read the
privacy statements of each website to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on this page so our
users are aware of what information we collect, how we use it and under which
circumstances, if any, we disclose it. Users should check this policy
frequently to keep abreast of any changes.
For questions about this privacy statement, the practices of this site or any
dealings with Ogden Publications, Inc, contact us at:
Corporate Communications
Ogden Publications, Inc.
1503 SW 42nd Street
Topeka, KS 66609
785-274-4300